H&M Cash Office Responsible

We are excited to announce that The HeadHunter Kosovo has exclusive partnership for recruitment and HR services with the multinational clothing company, H&M‼
First Store Opening in 2022!

This is H&M. Together we make it possible. Join our diverse team in Prishtina!

Working at the heart of a fast-paced fashion business, a Cash Office Responsible (COR) is responsible for the cash office, sales floor, administration, and organization.  This role will train, inform, and support the store team to ensure they are knowledgeable and competent in-store stock, cash, banking, and administration procedures.  Meeting the expectations of customers and colleagues at all times, as well as following H&M procedures and standards, are a given for the COR.  The COR will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

Be yourself & more at H&M?

At H&M we believe it’s possible for you to find what you love. We offer you space to create and room to grow — a place where you can belong and truly be yourself.  You’ll join a team that is full of life in a company that feels as good as it looks. At H&M, we believe it’s possible because together we make it possible. create extraordinary experience in personal finance by exceeding customers’ expectations.


1At H&M, you are empowered, trusted and challenged to explore your own path and write your own story. We believe in giving people responsibility early on to create a strong sense of ownership and accountability. Our business is your business. When you grow, we grow. 

2At H&M, we believe it’s possible for you to discover what you love. As we believe we are the place of possible and the place to be, this means that there is no set path. We encourage you to play an active role in your career development. By doing a great job and putting our values into practice, we can make anything possible!

3There are many ways to develop your career with us. Great opportunities to grow both professionally and personally are provided through internal advancement, by learning different skills, by moving between functions and by taking on new responsibilities. At H&M, you’ll have the chance to explore a wide variety of potential roles that can take you all around the world.


Looking for a career where you can make a difference every day? Just send us your application online. To help with the process, here are a few things to think about.

1 Do you research

It’s important that you do your research and are well prepared when applying for a position. You can read all about us at hm.com. And for  answers to the most common questions about a career at H&M, check out our FAQ

2 Your application

  • Always read the job description carefully to make sure you match the qualifications.
  • Have a look at your résumé and cover letter and, if necessary, adapt it to the position you are applying for.
  • Your résumé should represent your skills and experience in a clear and concise way.
  • In your cover letter, explain why you’re applying for the position. One page is sufficient.
  • Make sure you emphasize why you’re a great fit for the position.

3 What happens next?

  • When we receive your application we will send you an e-mail confirmation immediately.
  • We will have a look at your application and you can expect to hear from us within approximately 2 weeks.
  • Our recruiters will get back to you via e-mail or telephone.

4 The interview

  • Prepare answers for questions like: Why should we hire you? Why would you like to work for H&M? How do you see your future with us?
  • Relax, be yourself and be honest. Look at the interview as an adventure where you will learn new things about yourself and about H&M.
  • Everyone has weaknesses – don’t be afraid to acknowledge yours. Tell us how you’re improving and developing yourself.
  • What to wear? Dress your personality and let the fun of fashion guide you – nobody is expecting a three-piece suit.


Being a Store Manager at H&M is not about being the big boss — it’s about inspiring and motivating people to achieve great results. Our successful Store Managers all have excellent leadership skills and a sharp eye for business.  Propelled by an enhanced personal drive, they excel at coaching and inspiring others.

Your role as a Store Manager is to put the customer at the center of everything you do…  You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage recruitment, training and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow we grow.

Create a store that inspires & an even more inspired team.
Be a Store Manager & more at H&M.

A diverse and passionate team members

Write your own story

Discover a thrilling journey at H&M 

We welcome everyone


Should you need any further information, do not hesitate to contact The Headhunter’s recruitment consultant  Doruntina Jakupi:


+359 88 403 5004

Unique employer branding and recruitment company, The Headhunter is selected as the exclusive partner of H&M in N.Macedonia and Kosovo to find the Store Manager, Cash Office Responsible, and other store roles.

The Headhunter Group
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