Open Positions – Old version

Job Description

For our client, an American company with headquarters in New York, which provides access and connectivity solutions, we are looking for the following position for their office in Tirana:  

ACCOUNT MANAGER

REQUIREMENTS:

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level;
• Solid experience with CRM software (e.g. Salesforce) and MS Office (particularly Outlook);
• Experience delivering client-focused solutions to customer needs;
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail;
• Excellent listening, negotiation and presentation abilities;
• Strong verbal and written communication skills.

RESPONSIBILITIES:

• Serve as the lead point of contact for all customer account management matters;
• Build and maintain strong, long-lasting client relationships;
• Negotiate contracts and close agreements to maximize profits;
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors;
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives;
• Accurately maintain business;
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas;
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts);
• Prepare reports on account status;
• Collaborate with sales team to identify and grow opportunities within territory;
• Assist with challenging client requests or issue escalations as needed.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Are you interested in a new challenge in an innovative company? Have you answered well our questions related this position? Then we look forward to getting to know you and offer to you a very innovative challenge that will change your life forever! The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at: e.stermasi@theheadhunter.com If you have any technical questions related the application, please, contact Mrs. Ergesta STERMASI directly on mobile +355 68 203 3430 (Monday – Friday) until 04/08/2021

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Please be informed that only the candidates selected for the interviews shall be contacted. Name your CV in the following format (name [space] surname [space] CV). Be easily recognized!

*Të gjitha aplikimet do të trajtohen me konfidencialitet të plotë sipas ligjit Nr .9887 vendosur nga Kuvendi i Shqipërisë për “Mbrojtjen e të Dhënave Personale” i datës 10.03.2008.

*The personal information that you put in your application will be protected and used only for recruitment purposes, based on the applicable law on personal data protection Law No. 9887, dated 10.03.2008.

*Ai sensi del Codice in materia di protezione dei dati personali N.9887 del 10.03.2008, tutti i CV inviati alla nostra azienda sono trattati e conservati nella massima riservatezza.